![]() Their lab order is sent electronically to Quest labs, and there is no need for them to bring any additional forms.Ĭlients will need to bring a valid photo ID. Your client should visit the Quest lab site at their scheduled date, time, and location. They may select the location where they would like to get tested, and book an appointment.Īfter booking the appointment, your client will receive a confirmation code, which they can enter within Healthie, linking their lab order to their Quest appointment. Upon completion of the consent form, they'll be brought to a scheduling page which will allow them to enter their zip code to locate a nearby Quest Diagnostics lab site. The first prompt they will receive in the scheduling process is to complete a Lab Order Consent Form along with some additional personal information requested by Quest. To schedule an appointment, clients can click the "Schedule" button in their confirmation email, or they can go to the "Labs" tab within their Healthie client account. This is the information they will need to provide to Quest labs in order to link your order with their account. On the form, locate the " Requisition Number" located on the top-left.Locate the lab that you ordered > View the details for the order.Clients can log into their Healthie client account.To find the lab order requisition number (for walk-in appointments only) This will allow Quest to match the lab order with your client & link it to their Healthie account. If they do NOT make an appointment, and instead walk-in to a Quest site, they will need the requisition number for their lab order. While many Quest sites take walk-ins, we do encourage that clients schedule an appointment in advance. Clients residing in these states will need to go to a nearby state to find a Quest location. Lab testing is not available in NY, NJ, or RI. Walk-ins are welcome at Quest Labs, however appointments are recommended and given priority. In order to complete the lab order, your client must have blood drawn at a Quest Lab site, which will then run the ordered testing. The second email subject reads "Schedule Your Lab Test" - and the body of the email includes a "Schedule" buttonĢ.The first email is a receipt of their purchase.Once a client purchases a package containing a lab order, they will receive two emails, which lists your business name as the sender: Existing clients are able to purchase a package directly within Healthie. A client who is brand new to your practice will be prompted to complete their personal information, which will automatically generate a Healthie client account for them. Client and provider receive lab results in HealthieĪfter you create your package containing a lab order, your package can be purchased directly by a client. ![]() You can find a version of this article to share with clients here. Lab order results are available within 30 days. Lab orders will be generated within 3-4 hours. This article walks through your clients' experience when ordering labs, as part of a 4 step process. Lab orders are processed by Quest Labs and become available within Healthie for both provider and client to review. Once your client purchases a lab order, they are prompted to schedule an appointment at a nearby Quest Lab site, to complete their order. This integration enables providers to offer, and clients to purchase, labs directly within the Healthie platform, and fully electronically, to save providers time and the need to navigate to external platforms. Quest Diagnostic labs can be added to client packages via Healthie.
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